Yuh Bank review – 500 SWQ Bonus (5 CHF Free) + 50 CHF Trading Credit
| Account opening | 8 |
|---|---|
| Usability | 9 |
| Features | 7 |
| Credit Card | 9 |
| Plans & Pricing | 8 |
| Speed | 9 |
| Customer Service | 8 |
Receive 500 SWQ (about 5 CHF) + 50 CHF Trading Credit with the code YUHNEO when opening your Yuh bank account in January 2023
Yuh Bank is a Swiss neobank that allows Swiss residents to open a mobile bank account and benefit from the services offered by the bank using a mobile application.
The opening of the bank account is fast and easy, with identity verification done within the app.
Description
Yuh Bank review – The neobank of PostFinance & Swissquote
PostFinance and Swissquote have just launched their neobank: Yuh
The objective of PostFinance and Swissquote is certainly to compete with other Swiss neobanks such Neon, ZAK and Yapeal and also non-Swiss neobanks having a strong foot in Switzerland like N26 and Revolut!
Yuh Bank is indeed a multi-currency with CHF or EUR as default currency, and the ability to open sub-accounts for other currencies (USD for example), trade shares ro even buy Bitcoins and other crypto-currencies.
Here is a summary of the Yuh offer:
- Free bank account in 13 currencies, with CHF, EUR or USD as default
- Free Debit MasterCard
- Extensive App features with trading enabled
We have tested the Yuh app for you and compared features and pricing.
Bank account opening with Yuh Bank – 8/10
Yuh Bank allows you to open a free mobile bank account from your smartphone.
What are the Yuh bank account requirements
- Be at least 18 years old (15 years with Zak)
- Be a Swiss resident or in one of the following countries: France, Germany, Austria, Italie, Liechtenstein
- Have a smartphone compatible with the app
- No need to provide proof of revenue
- No minimum deposit
- No minimum balance
Yuh Bank inherits the security standards and reputation of SwissQuote. You can use this bank account to receive your salaries and make bank transfers in Switzerland or to your Revolut card.
The footprint of SwissQuote is quite obvious: mails and emails are sent by SwissQuote. The account opening process is also guided by the SwissQuote process.
How to open a bank account with Yuh Bank
To open an account with Zak you just need to follow these steps:
- Download the Yuh app from the App Store or Google Play
- Answer to – many – questions
- Verify your votre identity through the app
- Transfer a small amount to the account
- It’s done! Your Yuh account is opened
In practice, you may have to wait about 5 minutes to have your documents verified, then your account is opened!
Yuh will not ask you to provide any paper document, which makes the account opening very fast.Here are the steps of the account opening process with Yuh Bank:
#1 Accept the legal terms
#2 You can sign up with your PostFinance or SwissQuote credentials or create a new account
#4 During sign up, you have to answer many questions: a mix PostFinance and SwissQuote requirements
#5 You must declare your country of residence AND if you are American
#6 Verify your phone number
#7 Enter your Name and choose a password (Yuh key)
#8 Enter your Email
#9 Enter your full address
#10 Confirm your fiscal and financial details
#11 Enter your bonus code: we2p08
#13 Verify your identity
#14 Digitally sign your contrat
#15 Your account is – almost – opened! You just need to make small deposit, 10 CHF are enough
Your account is opened!
But until your first deposit is done, you will only have a limited access to the Yuh app:
The Yuh Bank account allows you to make all standard transactions (bank transfer, direct debit, etc.) like with any Swiss bank account.
The MasterCard Debit card is free and – as usual in Switzerland – your receive 2 letters: 1 for the card and 1 for the PIN code.
Our opinion on the bank account opening with Yuh Bank
- Quick opening process completed in 22 minutes
- No revenue requirement
- Swiss neobank
- Account in 13 currencies
- Too many questions, we feel the SwissQuote process behind
- The card was delivered after 2 weeks (out of stock apparently)
- Too many mails
We like the guided opening process, even if there are too many questions and letters. -2 points
The Yuh Bank opening process gets an 8/10Usability of the Yuh app – 9/10
While Yuh has been created by PostFinance and SwissQuote, it is a very modern and intuitive mobile app.
This app is almost on par with leading neobanks such as N26 and Revolut :
- The mobile app is fluid and intuitive
- Menus are clear and well organised
- Essential features are always visible
The Yuh app is currently rated 4,6 on the App Store (3.4k reviews) and 4.4 on Google Play (1k reviews).. These ratings are not great but given the small numbers of reviews currently, bad reviews might overweight the overall score. As Yah Bank grows we will have more objective ratings.
On the plus side, most reviews tend to confirm the good usability of the app.
We still withdraw 1 point because of some small navigation issues: the BACK button for example, is annoying: each time you enter a menu, you must click on that Back button instead of having some direct links or overlay like N26 does.
Yuh app features – 7/10
As a neobank, Yuh Bank offer all their services through a mobile application. That means it’s possible to do almost everything from your smartphone:
- Access your payments history
- Make new payments
- Scan and upload invoices in Swiss format
- Block and replace your card for free
- Change your PIN code
- Update your phone number + all personal details
- Trade shares / ETF’s / Trading Themes
- Buy bitcoins
- Exchange currencies
- Create sub-account in other currencies
- …
But some features are missing:
- Twint is not yet available (on the roadmap)
- eBill is not yet available(on the roadmap)
- No settings for card limits beyond the Monthly limit
- Not possible to create and share space
- No chat support (on the roadmap)
About currencies and crypto-currencies:
- Currency exchange is only available during opening hours
- Bitcoin trading is only in USD and EUR (the same for all the other cryptocurrencies), meaning that you have to convert CHF or EUR before buying Cryptos.
The scanner feature or QR codes and invoices is very useful. A real plus compared to Revolut.
Yuh Bank also offers a loyalty program with Swissqoin (SWQ) : the crypto-currency created by Yuh Bank.
1 Swissqoin is about 0.01 CHF, so 500 SWQ = 5 CHF
Card settings are not on par with N26 or Revolut
With Revolut and N26 you can temporarily freeze your card instead of blocking it, it’s also possible to display your PIN code in the app.
With Yuh, you must visit an ATM to validate your new PIN code. The old-fashioned way:
If essential features are already available, comfort features are missing
Yuh app features get a 7/10Yuh Bank credit card – 9/10
Yuh Bank offers a free MasterCard Debit card.
It’s delivered in a nice black cardboard sleeve:
The MasterCard is very good for travelling and – since May 2022 – is compatible with Apple Pay, Google Pay and Samsung Pay.
Yuh Bank gets an 9/10 for the cardYuh Bank plans & pricing – 8/10
The Yuh plan is free that includes a free MasterCard Debit card.
Yuh Bank being a neobank based in Switzerland, fees are displayed in CHFYuh MasterCard fees
Yuh offers a free MasterCard Debit card. It is black, which reminds us of the Premium cards from N26 and Revolut.
Cash withdrawals in Switzerland in CHF
- 1 free cash withdrawal per week, then 1.90 CHF each
- Up to 10,000 CHF per month
Cash withdrawals in Switzerland in EUR
- 1 free cash withdrawal per week, then 1.90 CHF each
- Up to 10,000 CHF per month
Cash withdrawals abroad
- 4.90 CHF each
Replacement card
Yuh takes a 20-CHF fee if you need to replace your card
Payments and cash withdrawals in foreign currencies
Yuh does not apply transaction fees on 12 currecnies: CHF – USD – EUR – GBP – JPY – AUD – CAD – SEK – HKD – NOK – DKK – AED
But they apply 0.95% exchange fees
Transactions’ speed – 9/10
A wire transfer from a Swiss bank to another Swiss bank is instant, it usually takes a few seconds before showing up on the beneficiary account.
Yuh is lacking some instant transfer feature like “Beam” (N26) that allows users to pay another N26 accounts in seconds.
This is a 9/10 for transactions’ speedYuh customer service – 8/10
Unlike N26, Yuh does not offer Livechat support, but a contact form and phone number opened Monday to Friday from 8:00 to 22:00.
The phone support is very good and support agents pick up the phone very quickly.
With N26, you also get quick access to a LiveChat support agent during a wide time range (until 23:00). The N26 virtual assistant gets you to wait for a minute or so, the time that a human takes over the conversation.
We believe that Yuh should take example on N26 and offer in-app Livechat support.
On the plus side: negative reviews on the App Store and Google Pay are always replied.
It’s an 8/10 for customer serviceWhy open a bank account with Yuh?
Yuh has launched with a strong product by offering a free bank account in CHF and EUR, a free MasterCard, a clean mobile app and the option to trade currencies and stocks.
As a consequence, Yuh competes directly with N26 and Revolut, but a few more features are needed before they can compete with other Swiss neobanks neon : Yuh is not yet compatible with Apple Pay, does not offer TWINT and eBill.
Additional information
Specification: Yuh Bank review – 500 SWQ Bonus (5 CHF Free) + 50 CHF Trading Credit
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